An answer to your most pressing questions!
Tickets en Programma
The easiest way is to buy them online through our website. With a few special exceptions and in the case of free events, you can buy tickets online for all our shows.
If an event is not sold out, there’s a possibility to buy tickets at the door on the night itself. We accept cash, PIN and Credit Cards. The box office opens when the doors of the venue open. For opening times of each show, please check our calender.
It sometimes happens that for whatever reason, we have to cancel or move an event. In case we move the event, your ticket remains valid. If you can’t make the new date, please mail us at email@example.com to receive your refund (inc. servicecosts). If the event is canceled you will also be fully reimbursed. We try to wire the money within a few weeks.
Yes, for (almost) all concerts and live shows you will receive a € 2,50 discount with your CJP card, if you buy a ticket through the website and enter your cardholder details. The discount is not valid at the door, unless specified.
Not a CJP cardholder yet? Order your pass here!
We charge € 1,50 servicecosts for online transactions.
To be sure, yes please bring a print-out of your ticket. While technically possible to scan a phone screen, oftentimes it doesn’t work and in that case, we respectfully have to refuse entry.
If you’d like to organize a public event or have a proposal for a programme of whatever kind (club, concert, theatre, exposition) you can submit a concept to our programming department through firstname.lastname@example.org
Please describe the kind of programme you wish to organize, the musical genre, the amount of people you expect, what you or your organisation have organized before, and dates and times of preference. We are open to all kinds of ideas.
Every six weeks Sugarfactory has a changing exhibition in collaboration with an artist. For the exhibition we have five windows in the smoking area / gallery available, and a 7 meter long wall in the small hall.
For more information and specifications of the exhibition space we invite you to send us an email to email@example.com.
We would like to receive a description of your exhibition including your portfolio.
For our clubnights we have an 18+ age restriction. Day programs and evening shows are open to all ages unless specified. Bear in mind that Dutch drinking laws apply: No alcohol under 18 years of age.
Sugarfactory is on the Lijnbaansgracht 238, situated just off the Leidseplein in the heart of Amsterdams night life. Use the trip planner to plan your public transport trip to ‘Leidseplein’.
Tram: 1,2,5,7 and 10, get off at stop ‘Leidseplein’.
Bus: 142, 145,170,172 and 370, get off at stop ‘Leidseplein’.
Car: The parking around this area is limited, there are paid parking spots on most of the surrounding canals but it is hard to find a spot in the evening.
Two minutes walk away there is Raamplein (just of the Marnixstraat) this is a paid guarded car park. This is not cheap but it is close and safe.
Further up the Marnixstraat (10 – 15 minutes walking) there is Q-Park Euro parking. For more details and prices check www.q-park.nl (Dutch only).
Our Sugarfactory house rules are published here.
Sugarfactory is accessible to everybody. The visitors toilets are located on the first floor. Therefore wheelchair users are advised to request assistance of the barmanagers in order to use the staff bathroom located on the ground floor.
If you have lost something, or forgot it at the wardrobe, send an email with the description of your lost item (and if applicable the wardrobe ticket number) to firstname.lastname@example.org.
Klik hier voor de algemene voorwaarden garderobe gebruik.
We don’t provide VIP tables or arrangements, at all.
If you are planning to shoot a video or make photo’s with a professional camera, please ask permission beforehand. Not all artists like to be surprised by unaccredited pictures or video’s.
We have a smoking lounge inside where you can smoke. It’s not allowed to smoke in the main or small hall.